In India, we launched interactive street plays that taught people how to shop safely online. In 2022, we launched a free global Cybersecurity Awareness Training to help educate consumers on how to protect themselves online. Equally important is meeting people where they are, which is why we partnered with several consumer protection agencies all over the world to educate consumers on how to protect themselves online and make safe purchasing decisions. In the unlikely event that customers experience issues with timely delivery or condition of their purchase, we will make it right by refunding or replacing it.Īmazon is dedicated to keeping consumers informed even if they do not shop with us. This includes purchases made from third-party sellers, and applies to products purchased in our stores worldwide. We stand behind every product in our store with our A-to-z Guarantee.
Customers can shop in Amazon’s store with confidence, knowing we invest significant resources, technologies, tools, and people to provide a trusted shopping experience starting with strict seller vetting and policies for listing products.
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